1. Introduction

Welcome to HumanX ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our sustainability intelligence platform and services, including our web application, WhatsApp chatbot, and related services (collectively, the "Platform").

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.

2. Our Services

HumanX provides a comprehensive sustainability intelligence platform that:

Collects and analyzes community-reported sustainability issues
Maps sustainability data to UN Sustainable Development Goals (SDGs)
Provides real-time dashboards and AI-powered insights
Facilitates reporting through WhatsApp chatbot integration
Offers location-based sustainability monitoring
Delivers personalized sustainability intelligence reports

3. User Accounts and Authentication

To access our Platform, you must create an account using Google OAuth authentication. You are responsible for:

Maintaining the security of your account
Providing accurate and current information
Notifying us of any unauthorized use of your account
Ensuring you have the right to use the Google account for authentication

4. Subscription and Billing

Free Trial

We offer a 7-day free trial with full access to all Platform features. No payment information is required during the trial period.

Subscription Plans

After the trial period, access to the Platform requires a subscription at $100 per city per month. Subscriptions are billed monthly and automatically renew unless canceled.

Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period.

5. Data Collection and Community Reports

Our Platform collects and processes sustainability-related data, including:

Community reports submitted through our Platform or WhatsApp chatbot
Location data for sustainability monitoring
Media files (images, videos, documents) as evidence
User interaction data for service improvement

By submitting reports or data, you grant us the right to use, process, and analyze this information to provide our services and generate sustainability insights.

6. AI and Automated Processing

Our Platform uses artificial intelligence and machine learning to:

Analyze and categorize sustainability reports
Map issues to UN SDGs automatically
Generate insights and recommendations
Process natural language from community reports

While we strive for accuracy, AI-generated insights are provided for informational purposes and should not be considered as professional advice.

7. User Responsibilities and Prohibited Uses

You agree not to:

Submit false, misleading, or inaccurate information
Use the Platform for any illegal or unauthorized purpose
Attempt to access other users' accounts or data
Interfere with or disrupt the Platform's operation
Share subscription access with unauthorized parties
Use automated means to access the Platform without permission

8. Intellectual Property Rights

The Platform and its original content, features, and functionality are owned by HumanX and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit but grant us a license to use, modify, and distribute it as necessary to provide our services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Accuracy or completeness of sustainability data
Uninterrupted or error-free operation
Security of data transmission
Fitness for a particular purpose

OUR LIABILITY IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE PLATFORM IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Termination

We may terminate or suspend your access to the Platform at any time, with or without cause, with or without notice. Upon termination, your right to use the Platform ceases immediately.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our Platform and updating the "Effective Date" above.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of the Platform will be resolved through binding arbitration.

14. Contact Information

If you have any questions about these Terms, please contact us at:

HumanX
Email: beings@humanx.life
Website: humanx.life